Effective Date: November 1, 2024

At Vermiculture Africa (PTY) Ltd, accessible from https://vermicultureafrica.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

• Contact Information: Name, email address, phone number (e.g., when you contact us at admin@vermicultureafrica.com or call us at tel:+27723446202).
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: We use cookies to enhance user experience. You can control cookie preferences through your browser settings.
  
  

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and manage our services.
• To communicate with you, including responding to your inquiries and providing customer support.
• To improve our website and services.
• To send periodic emails regarding your order or other products and services.
• To comply with legal obligations and protect our rights.
  
  

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as payment processors and IT service providers, under strict confidentiality agreements.
• Legal Authorities: If required by law or in response to valid requests by public authorities.
  
  

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of any inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to object to or restrict the processing of your personal information.

To exercise any of these rights, please contact us at admin@vermicultureafrica.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Vermiculture Africa (PTY) Ltd
Email: admin@vermicultureafrica.com
Phone: 071 544 8337
Website: https://vermicultureafrica.com

Thank you for trusting Vermiculture Africa (PTY) Ltd with your personal information.